WHAT INFORMATION WE COLLECT
We may collect information about you when you visit our Site or Apps, order something from us, or otherwise interact with our Site, Apps or Services.
INFORMATION YOU PROVIDE TO US
We collect information that identifies, relates to, describes, can reasonably be associated with, or could reasonably be linked, directly or indirectly, to a particular consumer or household ("Personal Information"). At points of contact throughout your guest journey, we collect Personal Information such as Your first and last name, email address, home or work address, shipping address, phone numbers, cell phone numbers, credit or debit card number, bank account and other financial information, payment and/or service history ; information about your gender or gender identification; Information you share via the chat feature of the Site or Apps (please note that we do not collect consumer information via the Site or Apps online chat or Contact Us feature unless you provide it); Social media information, content, and other data shared with us through third-party features you use on our Site, Apps, and other service (such as tools, payment services, widgets, and plug-ins offered by social media services such as Facebook, Instagram, LinkedIn, Twitter, Pinterest, TikTok, and YouTube) or posted on social media pages (such as our social media page or other pages accessible to us); and/or Other information that could reasonably be used to identify you personally or your household or device. We may also obtain personal information from you when you expressly provide such information to us. Examples of sources from which we collect information include telephone calls with you, letters, emails or other communications from you, information provided via online chat or support services, web forms or entries/downloads in our Site or Apps, Your decision to provide us with Personal Information is voluntary, but if you choose not to provide the requested information, you may not be able to take advantage of all of the features of the Site, Apps or our Services.
INFORMATION COLLECTED AUTOMATICALLY
Like many companies, we and/or our service providers may automatically collect and/or store certain information when you visit or interact with the Site or Apps ("Usage Information"). This Usage Information may be stored and/or accessed from your personal computer, laptop, tablet, cell phone or other device (a "Device") whenever you visit or interact with our Site or Apps. Usage Information may include: Your IP address, IDFA, Android/Google Ad ID, IMEI or other unique identifier ; Your Device functionality (including browser, browser language, operating system, hardware, mobile network information); Referring and exiting web pages and URLs; The areas of the Site and Apps you visit and your activities in those areas, including remembering you and your preferences; Your Device's location or other geolocation information, including the zip code, state or country from which you accessed the Services; The characteristics of your Device; and Certain other Device data, including the time you visit our Site or Apps or other information used to provide analytics or other usage information. For location information, we may use this information to provide personalized Services, content, promotional offers and other information that may be of interest to you. If you no longer want us or our service providers to collect and use location information, you can disable the location features on your device. See your device manufacturer's settings for instructions. Please note that if you disable these features, your ability to access certain features, services, content, promotions or products may be limited or disabled.
INFORMATION FROM THIRD PARTIES
HOW WE USE YOUR INFORMATION
DISCLOSURE OF YOUR INFORMATION
COOKIES AND OTHER TRACKING TECHNOLOGIES
DO NOT TRACK" SIGNALS
Do Not Track ("DNT") is a web browser setting that instructs a web application to disable tracking of an individual user. When you choose to enable the DNT setting in your browser, your browser sends a special signal to websites, analytics companies, ad networks, plug-in providers, and other web services that you encounter during your browsing to stop tracking your activity. Various third parties are developing or have developed signals or other mechanisms for the expression of consumer choice regarding the collection of information about an individual consumer's online activities over time and on third party websites or online services (e.g., browser "do not track" signals), but there is no universally accepted standard for what a company should do when it detects a DNT signal. We currently do not monitor or take any action on these signals or other mechanisms. You can learn more about Do Not Track here.
ADVERTISEMENTS AND INFORMATION ABOUT YOU
You may see certain advertisements on our Site because we participate in ad networks operated by third parties. These networks track your online activities over time and across third-party websites and online services by collecting information through automated means, including through the use of the tracking technologies described above, and they use this information to show you ads tailored to your individual interests. The information they collect includes information about your visits to our site(s), such as the pages you have visited. This ad collection and targeting occurs both on our site(s) and on third party websites that participate in the ad network. This process also helps us measure the effectiveness of our communications and marketing efforts.
YOUR CHOICES ABOUT THE INFORMATION WE COLLECT
The Site or Apps are not intended for use by children under the age of 16. We do not solicit, nor do we knowingly collect, personally identifiable information from children under the age of 16. If you are the parent or guardian of a child under the age of 16 who you believe has provided us with his or her information, please contact us at email@example.com to request the deletion of that information.
We strive to use reasonable organizational, technical and administrative measures to protect personal information. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you believe that the security of your account has been compromised), please notify us immediately at firstname.lastname@example.org,
LINKS TO OTHER WEBSITES
UPDATING PERSONAL INFORMATION
We prefer your personal information to be accurate and up to date. If you wish to change your contact information, please contact us at email@example.com. We will make a good faith effort to make the requested changes to our then active databases as soon as reasonably possible (but we may retain past information as a business record).
INTERNATIONAL DATA TRANSFERS
Because Lovemi works with global companies and technologies, we may transfer your personal information outside the country in which it was originally provided. This may include transfers to third parties, such as service providers or affiliated entities that are located outside the United States or the European Union, where data protection laws may not provide the same level of protection as those in the United States or the European Union. When we transfer personal information outside of these areas, we take steps to ensure that appropriate safeguards are in place to protect your personal information.
YOUR DATA PROTECTION RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION (GDPR)
LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION UNDER THE GDPR
In most cases, Lovemi is the controller of Personal Information; however, in some cases, Lovemi may be the controller of Personal Information. Lovemi's legal basis for collecting and using the Personal Information described in this section depends on the Personal Information we collect and the specific context in which we collect it. Lovemi may collect or process your Personal Information for the following reasons: We need to provide a service to you; You have given us your consent to do so; The processing is in our legitimate interest and your rights do not override it; or to comply with the law.
RETENTION OF INFORMATION
DISCLOSURE OF PERSONAL INFORMATION
In certain circumstances, Lovemi may be required to disclose your personal information if required to do so by law or in response to valid requests from public authorities (for example, a court or government agency).
Lovemi may disclose your Personal Information in the good faith belief that such action is necessary to: Comply with a legal obligation; Protect and defend the rights or property of Lovemi; Prevent or investigate possible wrongdoing in connection with the Service; To protect the personal safety of users of the Service or the public; and/or To protect against legal liability.
EXERCISING YOUR RIGHTS UNDER THE GDPR
If applicable, you may exercise any of your rights under the GDPR by submitting a verifiable data subject request to us by contacting us at firstname.lastname@example.org . You may make a request related to your Personal Information or on behalf of a person for whom you have authorization. You must include your full name, email address and attest that you are a citizen or resident of the EEA by indicating your country of citizenship or residence in your request. We may ask you to confirm your identity and/or legal status for the application as well as your residence in the EEA in order to obtain the information. We will respond to your request within 30 days or inform you if we need more time. Please note that we require you to verify your identity before responding to these requests, and we may deny your request if we are unable to verify your identity or authority to make the request. If you wish to raise a concern about our use of your data (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority; however, we hope to be able to assist you with any questions or concerns you may have about our use of your Personal Information by first contacting us at email@example.com. For more information about the GDPR, please contact your local data protection authority in the EEA
REQUEST FOR INFORMATION OR DELETION
California consumers have the right to request, under certain circumstances, that a business that collects personal information about the consumer provide the information listed below for the previous 12 months: The categories of personal information collected about you; The categories of sources from which we collected your personal information; The categories of personal information that we have sold or disclosed about you for commercial purposes; The categories of third parties to whom your personal information has been disclosed for commercial purposes; Our commercial or business purpose for collecting or selling your personal information; and The specific items of personal information we have collected about you. Please note that if we have collected information about you for a single, one-time transaction and we do not retain that information in the normal course of business, that information will not be retained for the purposes of a request under this section. In addition, if we have de-identified or anonymized data about you, we are not required to re-identify or link your identity to that data if it is not retained in our records in that manner. You may also ask us to delete your personal information. There may be certain exceptions to our obligation to delete your information, such as if you have an existing account or transaction with us or if we have a legitimate business reason to retain your information.
DO NOT SELL MY PERSONAL INFORMATION
We do not currently sell our consumers' personal information to third parties.
RIGHT NOT TO BE DISCRIMINATED AGAINST
We will not discriminate against you for exercising any of your rights under the CCPA. Unless authorized by the CCPA, we will not: Deny you goods or services. Charge you different prices or rates for goods or services, including giving you discounts or other benefits, or imposing penalties. Provide you with a different level or quality of goods or services. Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.