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STEP 1: Claim your refund
📧 Contact our customer service department at guest@lovemi.us to request a refund.
STEP 2: Register your return
🔗 You will immediately receive a link to register your return. Choose the carrier of your choice and send your package to the address provided.
STEP 3: Fast payback
💰 As soon as we receive your package in our warehouse, we will process your return and refund you promptly.
✔️ Return conditions :
📞 Need help? If you have any further questions, please don't hesitate to contact us at guest@lovemi.us. Our team is here to help.
Please be aware that we currently do not provide a return label. You are free to choose the carrier that suits you. Once your item safely reaches our warehouse, we will meticulously inspect it. If the issue is our fault, we will refund your entire order, including return shipping costs. If it is not our fault, we will refund the item's purchase cost, minus shipping fees. If the item does not meet our return criteria, unfortunately, we won't be able to provide a refund or send a replacement. However, don't worry; we will make it available for pick-up by the carrier of your choice. You can rely on us to process your return within 10 business days of its arrival at our warehouse.
Shipping Information
🌍 We are delighted to offer worldwide shipping.
⏰ Processing Time:
Once your order is placed, we commit to processing it within a maximum of 24 hours.
Product information:
Rated voltage: 5v
Power: 4w
Heating temperature: 40-60
Product function: hot compress, magnetic therapy
Product selling point: graphene magnetic therapy
Material and fabric: Little Oxford
Length of control line: 10cm
Color classification: Recommended: Supreme Grey (graphene+4 magnets), Recommended: Honey Peach Powder (graphene+4 magnets), Recommended: Red (graphene+4 magnets), Recommended: Qianying Green (graphene+6 magnets), Recommended: Sweet Apricot (graphene+6 magnets), Recommended: Light Blue (graphene+6 magnets), Recommended: Jazz Black (graphene+6 magnets)
Specifications: regular version [1200 mA battery], exclusive version [5000 mA battery], flagship version (2500 mA battery)
Product type: heating scarf
Power supply mode: USB
Product size: 80 * 11cm
Packing box size: 12.2 * 11.7 * 12cm
Features:
1. Machine washable,
2. The special inlay process at the switch position does not expose the thread head, and it will not fall off or spread edges after washing.
3. The invisible zipper power supply does not drop, and the Usb head has a waterproof cap.
4. It can be applied to most of the power packs on the market.
5. Close to the neck is double-sided cotton material, which is very thick and soft.
6. The dark pattern on the upper layer is ionic fabric, which is warm and breathable, soft and comfortable without stinging your hands.
7. The weak magnetic hot compress is suitable for wearing because of the pain and stiffness of cervical vertebra.
8. DuPont cotton filling, original package of cotton, refuse to fill with secondary pollutants.
9. The safety fuse setting of the switch can ensure that the temperature will not rise all the time when the machine is broken, and the power will be cut off automatically with flashing lights.Lightweight and safe for the elderly and children
Packing list:
Scarf * 1+power pack * 1
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